Ondev Support Forum

I have had difficulty printing photos using canon zoombrowser X and an Epson Stylus Photo 300 printer---all images are printed with green tinge!

Hello Rolyat,
I don't think that the ZoomBrowser EX program has any settings that allow you to alter the colour balance in photographs so I think it's most likely to be a printer problem, rather than a software settings one.

A green colour needs ink from more than one cartridge and it could be due to one or more of the cartridges making green supplying too much ink or equally the other cartridges supplying too little. The most likely causes of this are one or more partially dried up nozzles or one or more faulty cartridges.

If you haven't used the printer for more than a couple of weeks then the green cast may be caused by a partial blockage of some nozzles. Use your Epson Status Monitor program to do a nozzle check, followed by a head cleaning. You may have to repeat this up to 5 or 6 times if the drying out is severe. If after 6 or so attempts the problem hasn't improved or gone away then the next most likely cause is one or more faulty ink cartridges. Genuine Epson cartridges are rarely, if ever faulty. However if you use non-Epson ones they can be of variable quality and you may have got a poor set. It's difficult to decide which colour or colours is responsible for your green cast so I would replace all the cartridges with a new set. If this solves the problem then you could try putting each of the old cartridges back in , one at a time, in turn to see if you can eliminate the suspect ones and re-use any that are OK.

Let us know if none of the above suggestions work and we'll see if we can come up with some more.